Subsidence insurance claim advice and representation

PKT Consulting Engineers Ltd. is authorised by the Central Bank of Ireland as an insurance intermediary (Loss Assessor). Led by Kevin Tierney, a Chartered Engineer and Certified Insurance Practitioner with 35 years’ experience, we assist policyholders with subsidence and structural-damage claims.

Where separately appointed, we act on your behalf in reviewing relevant policy cover, preparing and presenting the claim, and negotiating with the insurer and its loss adjuster. Engineering and loss-assessing services have separately agreed scopes and fees.

Page Contents

    The claims process

    Reviewing your insurance policy

    We review the relevant policy wording, schedule and available claim information to identify the cover, conditions and exclusions that may affect the claim. Structural inspection and further investigation may be needed to establish the nature and possible causes of the damage. Cover and the insurer’s response depend on the policy and circumstances.

    Submitting your claim

    We prepare and present the claim using the available technical findings, proposed repair scope and supporting costs. We liaise with the insurer, its loss adjuster and appointed specialists to explain the damage and seek agreement on the appropriate scope and costs, subject to the policy and the claim findings.

    Negotiating your claim

    We negotiate the claim on your behalf, keep you informed of progress and explain settlement proposals. We will not accept a final settlement offer without your approval.

    Fees and appointment

    The loss-assessing scope and fee arrangements are agreed separately in writing before appointment. Separately commissioned engineering inspections, reports, investigations and design services follow their own agreed payment arrangements.

    Call +35314912415 today or email info@pkt.ie for more information about PKT loss assessing services.

    Client experiences

    "Upon discovering a crack in my gabel wall I was advised by my insurance company to obtain an Engineers report. I then employed Kevin Tierney of PKT engineers. Kevin supervised all the necessary investigations to identify subsidence as the cause of the problem. He also advised me in my dealings with the Insurance company and identified and designed the necessary remedial work. As Project manager he obtained the services of a builder and supervised the work throughout.

    Kevin's expertise and experience was evident as was his friendly manner. He was always available and patient to answer any questions or concerns I had. I certainly recommend him highly."

    Brian O'Dowd

    My home is a protected structure off Castlewood Avenue in Rathmines, which suffered extensive structural damage due to subsidence. Kevin Tierney of PKT oversaw the refurbishment of this property, from the initial investigations all the way through to planning, tender, construction, monitoring and final handover.

    PKT also dealt with the insurance company, on my behalf, to ensure a satisfactory settlement was reached. PKT employed cost effective solutions that saved the historic fabric of the protected building. They also ensured the project was finished on time and under budget.

    I would have no hesitation in recommending PKT to anyone refurbishing a period property, as they clearly have expertise in this area. Kevin was my primary contact, and acted in a professional manner at all times. He was helpful and informative through all phases of this construction project.

    Josephine Bennett

    What our customers are saying

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    byap irl profile picture
    byap irl
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    We consulted Kevin to investigate a potential issue in our house. We found Kevin to be a pleasure to work with right from the start. Kevin is professional, patient and candid throughout the process. We are particularly impressed with the detail of his report and thoroughness of his investigation. He managed and completed the whole project with empathy, minimal fuss and flexibility. Thank you Kevin for a job well done! We highly recommend Kevin to anyone looking for his expertise.
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    Sam Synnott profile picture
    Sam Synnott
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    I am the Chairperson of St Columba's Parish Finance Committee. Our Church is a " Preserved Structure requiring ongoing Maintenance/ Conservation work, and we have relied on Kevin Tierney and PKT as our Consulting Engineers for the past 12 years. We have relied on Kevin's expertise and advice throughout this time in relation to both our ongoing maintenance work, and also with engineering reports in respect of structural issues, ground works ,subsidence, and in dealing with our Insuers on related matters. We have found Kevin and PKT to be most professional and responsive to deal with and we can highly recommend them . Sam Synnott.
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    Leah Kilcullen profile picture
    Leah Kilcullen
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    Kevin is an extremely knowledgeable and trustworthy engineer who has worked with us on a home project on an old house. Very easy to work with and clear in his recommendations.
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    Guido Rohling profile picture
    Guido Rohling
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    We recently completed substantial structural work on our aging building stock with the help of PKT Consulting Engineers. Kevin handled all aspects of the various sub-projects from concept stage to execution on site with great skill and expertise. Aside from the obvious services provided by a consulting engineer, he cut through red tape, prepared health & safety plans and supported us in dealing with neighbours. It is worth mentioning here that his experience as a loss assessor was key to us negotiating successfully with our insurers. Kevin always made himself available whenever we required his assistance and took the time needed to solve the problem at hand with a level headed, no-nonsense approach. I can wholeheartedly recommend Kevin Tierney and PKT Consulting Engineers.
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    David O'Reilly profile picture
    David O'Reilly
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    Great service and Kevin was always on hand to help
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    Keith Pilson profile picture
    Keith Pilson
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    Kevin assisted me with structural work on my house. I found him to be trustworthy, unassuming and very thorough and overall a pleasure to deal with. Highly recommended.
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    Linas Zemaitis profile picture
    Linas Zemaitis
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    Kevin has carried out two in-depth structural reports for me over the years. I have found him to be professional, detail-oriented, yet friendly and straight-talking. I recommend him to anyone looking for a chartered engineer to assess their property for structural issues.
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    Bernard Stuart profile picture
    Bernard Stuart
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    I had an issue with subsidence affecting a terraced townhouse. I consulted PKT and Kevin performed a survey, recommended and priced a solution, acquired a builder and managed the whole corrective process. I was very impressed and reassured with how he dealt with the owners of the neighbouring properties, reassuring them and dealing with any queries they had. He also conducted pre and post work surveys on my, and their, properties to ensure that there were no consequences to them of the corrective works. A very complete and professional service. Highly recommended.
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    Dermot Durack profile picture
    Dermot Durack
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    Kevin Tierney is a great Engineer who always goes the extra mile to make sure a project is sucessful and is a credit to his profession.